Reading Experiences and Interest in Reading-Assistance Tools Among Deaf and Hard-of-Hearing Computing Professionals

Abstract

Automatic Text Simplification (ATS) software replaces text with simpler alternatives. While some prior research has explored its use as a reading assistance technology, including some empirical findings suggesting benefits for deploying this technology among particular groups of users, relatively little work has investigated the interest and requirements of specific groups of users of this technology. In this study, we investigated the interests of Deaf and Hard-of-Hearing (DHH) individuals in the computing industry in ATS-based reading assistance tools, motivated by prior work establishing that computing professionals often need to read about new technologies in order to stay current in their profession. Through a survey and follow-up interviews, we investigate these DHH individuals’ reading practices, current techniques for overcoming complicated text, and their interest in reading assistance tools for their work. Our results suggest that these users read relatively often, especially in support of their work, and they were interested in tools to assist them with complicated texts. This empirical contribution provides motivation for further research into ATS-based reading assistance tools for these users, prioritizing which reading activities users are most interested in seeing application of this technology, as well as some insights into design considerations for such tools.