List of Most Usability Evaluation in Mobile Application: A Systematic Literature Review

Abstract

Mobile application is one of the most growth technology that can help people do better. Mobile applications nowadays have created tremendously compared with the website. Usability issues will be questioning as a measurement of mobile application accepted in the market. This paper reports on the systematic literature review (SLR) from 2010 up to 2020 to investigate how usability evaluation of mobile applications will change along the time through the evaluation of mobile devices. From 168 paper retrieved, 32 papers are selected to find the relevance of the research question. The result shows several famous indicators of usability evaluation, which are effectiveness, efficiency, and user satisfaction. There are new inclusions that come as new indicators such as error, learnability, memorability, simplicity, and cognitive load. This result indicates the need for future research especially for new rapid applications created