Power Marketing Big Data Precision User Profile

Lihua Lin, Shiyu Guan
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引用次数: 1

Abstract

Aiming at the new market competition environment, grid companies are shifting from traditional passive and extensive management services to active and innovative marketing services, a power marketing user profile model method is proposed, which is based on the classic RFM user value model, analyzes the relevant characteristics that affect the user value of power payment, and extracts the five characteristics of C, R, F, M and O to construct the CRFMO power payment user value model. Secondly, the K-Means clustering algorithm is used to group users to realize user profile. The experimental results show that the model method lays the foundation for the power company to effectively mine user power payment information, extract user value, and formulate corresponding marketing strategies and provide differentiated services.
电力营销大数据精准用户简介
针对新的市场竞争环境,电网公司正从传统的被动粗放型管理服务向主动创新型营销服务转变,提出了一种电力营销用户概况模型方法,该方法基于经典的RFM用户价值模型,分析影响电力支付用户价值的相关特征,提取C、R、F、M、O五大特征,构建CRFMO电力支付用户价值模型。其次,采用K-Means聚类算法对用户进行分组,实现用户轮廓;实验结果表明,该模型方法为电力公司有效挖掘用户电费支付信息,提取用户价值,制定相应的营销策略,提供差异化服务奠定了基础。
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