CASES OF STIGMATIZATION AND DISCRIMINATION AGAINST HIV AND HCV PATIENTS BY MEDICAL PERSONNEL – COMPARATIVE SURVEYS

Maciej Rogala, Ewa Donesch-Jeżo
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Abstract

Introduction: Research results indicate that in Poland stigmatization and discrimination against HIV patients is occurring on the part of medical personnel. This phenomenon is characterized by a poorer treatment of patients due to infection, impediments to access to health services or refusing to provide medical care. the aim: The aim of the work was to analyze attitudes and the communication process between the patient and medical staff both before receiving health services as well as during the process of providing these services in order to investigate the causes and nature of the phenomenon of stigmatization and discrimination against patients with HIV and HCV by representatives of various medical professions. Material and methods: The study was conducted among patients with diagnosed HIV – the primary group and among patients with HCV – the control group. A total of 160 patients with HIV and HCV were investigated at the two outpatient clinics of the University Hospital in Krakow. The research used the author’s questionnaires of a comparative nature. results: Doctors, dentists, dental technicians, nurses and midwives are among the group of medical workers, who stigmatize and discriminate against patients diagnosed with HIV, which is manifested by the impediments or refusal to grant health services after the patient has provided information about the virus. The refusal to grant services to patients was often accompanied by the inducing guilt in patients due to having infection. Some patients withdrew themselves from health services despite the occurrence of medical need due to earlier ill-treatment by medical personnel. Patients, among the reasons for refusal, pointed to the personnel’s excuses for too long queues of patients, lack of appropriate qualifications or appropriate technical capabilities. Similar attitudes, though much less frequently and to a lesser extent, were noted in patients with HCV, constituting a control group in this study. This type of attitude, manifested by stigmatization and discrimination against patients, was not observed among paramedics, who are the group of medical professionals particularly often exposed to contact with potentially infectious material and therefore to an increased risk of infection. Conclusions: The cases of stigmatization and discrimination against patients with diagnosed HIV and HCV by medical personnel occur solely due to the patients’ infection with the virus. Cases of refusal are accompanied by anxiety and a sense of threat of infection, which may be related to the state of knowledge of the prevention of viral infections. Resignation of patients from medical care despite the need for health due to previous negative experiences in such situations, impediments in granting medical care or refusal to provide health services may have negative health consequences for these patients, and in the longer term, generate higher costs for the health care system due to the abandonment of earlier pro-health activities.
医务人员污蔑和歧视艾滋病毒和艾滋病患者的案例——比较调查
导言:研究结果表明,在波兰,医务人员对艾滋病毒患者的污名化和歧视正在发生。这一现象的特点是,由于感染、阻碍获得保健服务或拒绝提供医疗服务,对病人的治疗较差。目的:这项工作的目的是分析病人和医务人员在接受保健服务之前以及在提供这些服务的过程中的态度和沟通过程,以便调查各种医疗专业代表对艾滋病毒和丙型肝炎病毒患者污名化和歧视现象的原因和性质。材料和方法:该研究在诊断为HIV的患者(主要组)和HCV患者(对照组)中进行。在克拉科夫大学医院的两个门诊共对160名艾滋病毒和丙型肝炎患者进行了调查。这项研究使用了作者的比较性质的问卷调查。结果:医生、牙医、牙科技师、护士和助产士属于侮辱和歧视被诊断患有艾滋病毒的患者的医务工作者群体,表现为在患者提供有关该病毒的信息后阻碍或拒绝提供保健服务。拒绝为患者提供服务往往伴随着患者因感染而诱发的内疚感。有些病人尽管由于早先受到医务人员的虐待而出现了医疗需要,但还是自行退出了保健服务。在拒绝的原因中,患者指出工作人员为患者排队太长,缺乏适当的资格或适当的技术能力找借口。在本研究的对照组中,HCV患者也出现了类似的态度,尽管频率和程度要低得多。护理人员是特别经常接触潜在传染性物质的医疗专业人员群体,因此感染风险增加,但在护理人员中没有观察到这种以侮辱和歧视病人为表现的态度。结论:医务人员对诊断为HIV和HCV的患者的污名化和歧视仅仅是因为患者感染了病毒。拒绝的情况下,伴随着焦虑和感染的威胁感,这可能与预防病毒感染的知识状态有关。由于以前在这种情况下的负面经历,尽管需要健康,但患者放弃医疗护理,阻碍医疗护理或拒绝提供卫生服务可能会对这些患者产生负面的健康后果,并且从长远来看,由于放弃了早期的健康活动,卫生保健系统会产生更高的成本。
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