An investigation of the impact of recertification requirements on recertification decisions

Abstract

Certification has become a popular adjunct to traditional means of acquiring information and communication technology (ICT) knowledge and skills and many employers specify a preference for those holding certifications. Many ICT certifications include a requirement to recertify regularly, but little is known about the impacts of recertification requirements on the intention to maintain certification. This research explores the factors that influence the recertification decision. The perspectives of both ICT students and ICT professionals were sought. Both students and ICT professionals were very positive about the benefits of certification and highlighted that intrinsic desire for improved knowledge and skill, as well as job related benefits, motivated them to obtain certification and maintain it. The ICT professionals also emphasized the importance of certification to their employers. ICT professionals had strong knowledge of the recertification requirements for the certifications they held. This was not, however, the case for the ICT students; many students had little knowledge of what recertification might entail. A key factor contributing to intention to recertify was flexibility to seek higher paying jobs. The cost of recertification was not found to be a major issue. Support from employers in providing time for obtaining recertification was considered important. Given the huge range of different certifications available, and the varying value of these to the holder at different points in their career, ICT professionals appeared to take a strategic approach to the decision to recertify. Not surprisingly, they considered, and selectively chose, those which are worth recertifying given their current position and career aspirations.