Introduction of a Technology Selection Model

Abstract

Applications and technology have matured in the marketplace. Most organizations have a line-of-business application that manages the business area. The issue then becomes how to move from the current technology to the next technology. A number of Information System theories deal with the intentions of users or, in this context, purchasing decision makers. Generally, the goal is to optimize the selection from a technology viewpoint. These theories do not address all of the human interaction specifics of technology selection. There are additional criteria that are not considered as part of the standard Information Theories of Reasoned Action or Technology Acceptance Model. The proposed Technology Selection Model includes peer and industry evaluations, vendor marketing efforts, Satisficing, organizational fit as well as the typical technical evaluation. The model is supported by theory from consumer behavior and evaluated against Earl's Strategic Grid.