A framework to support collaboration in heterogeneous environments

Abstract

We recognize that a variety of tools and groupware used by distributed teams can strongly influence the manner in which team members can obtain awareness of the project. Considering that is often a necessity and even advantageous to use a variety of applications as well as the fact that project awareness is most essential, we propose an "Awareness Framework" that seeks to bind heterogeneous tools and groupware. This research discusses the architecture of the framework as well as a process that is necessary to manage it and project awareness.