Use of performance measurement methods in engineering organizations — An empirical study

2014 IEEE International Conference on Industrial Technology (ICIT) Pub Date : 2014-09-11 DOI:10.1109/ICIT.2014.6894860

M. Amberg, M. Gepp, T. Kozik, M. Foehr, J. Vollmar

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Abstract

Introduction: Performance measurement supports engineering organizations to effectively design, implement and control engineering improvement activities. Purpose: This contribution analyzes which performance measurement methods are used in industrial practice. The focus lies on methods used for the evaluation of investments (such as efficiency improvement programs) in engineering departments. Approach: The contribution is based on an empirical study. 56 persons working in project business were asked via a web-based questionnaire. Findings: Although the meaningfulness of holistic performance measurement is undisputed, traditional non-holistic methods prevail in industrial practice. Most engineering organizations use cost-oriented methods which do not consider the influence of engineering in the company in an adequate way. However, holistic and multi-dimensional approaches for performance measurement in engineering have gained a foothold in industrial practice. Originality: Performance measurement in engineering has been topic of very few publications yet, while studies focusing on R&D departments are numerous. Since R&D and engineering functions share some characteristics, research on R&D is also considered in this contribution.

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绩效测量方法在工程组织中的应用——一项实证研究

简介:绩效测量支持工程组织有效地设计、实施和控制工程改进活动。目的:本文分析了工业实践中使用的绩效测量方法。重点在于用于评估投资(如效率改进计划)在工程部门的方法。方法:本文基于实证研究。通过网络问卷调查了56名从事项目业务的人员。研究发现:虽然整体绩效测量的意义是无可争议的，但传统的非整体方法在工业实践中占上风。大多数工程组织使用以成本为导向的方法，这些方法没有充分考虑工程在公司中的影响。然而，工程性能测量的整体和多维方法已经在工业实践中站稳了脚跟。原创性:工程领域的绩效评估一直是很少有出版物的主题，而针对研发部门的研究则数不胜数。由于研发和工程职能有一些共同的特点，本文也考虑了对研发的研究。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2014 IEEE International Conference on Industrial Technology (ICIT)

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