INNOVATION MANAGEMENT AND ARTIFICIAL INTELLIGENCE: THE IMPACT OF DIGITALISATION ON MANAGEMENT PROCESSES

Abstract

: We stand on the brink of a technological revolution that will fundamentally change many current practices, from the way we work to how we live, innovate management and work processes. In its scope and complexity, this transformation will be a huge step forward focused on: routing decisions in accurate information, fraud detection (transactions, data prediction), diagnosis and recommendation systems, real time data analysis and security forecasts. This coincides with the beginning of the fourth industrial revolution, which allows products, equipment and people to communicate via the Internet or different interfaces – but for this to improve and work, an involvement from the public and private sectors of both civilian and military environments is necessary, in order to make the switch from classical to innovation thinking.