CO-CREATION OF CHATBOTS AS AN EDUCATIONAL RESOURCE- TRAINING THE TRAINERS WORKSHOP

Abstract

There is growing need for personalised individual student support in healthcare curricula. A key limitation to providing quality support surrounds large student-to-lecturer ratios. This can result in attenuation of lecturer’s efforts to provide high level support for all students. Artificial Intelligence (AI) systems, specifically usage of machine conversation systems known as chatbots, can support education delivery. The co-creation of chatbots has complexities and barriers which may hinder design, creation, and implementation. Therefore, workshops are required to deliver support in creating formal specifications for chatbot development.