THE EFFECT OF ORGANIZATIONAL CULTURE ON ORGANIZATIONAL COMMITMENT IN PUBLIC HOSPITALS IN ETHIOPIA

Abstract

ABSTRACT The purpose of this study was to examine the effect of organizational culture on organizational commitment at public hospitals in Addis Ababa. Structured questionnaires were used for collecting data. Organizational Culture Index and Organizational Commitment Questionnaire instruments were used to measure the independent and dependent variables of the study respectively. The gathered data was statistically analyzed with SPSS version 20. Sample of 405 respondents were chosen from the target population of 10800 through stratified and simple random sampling techniques. Out of the 405 questionnaires distributed, 365 copies were returned and 305 copies (90.12% response rate) were valid and used for analysis. The study revealed that bureaucratic organizational culture was the most dominant culture type prevailing at public hospital in Addis Ababa, Ethiopia. The analysis of organizational commitment survey showed that the level of affective and normative commitment was low, whereas the level of continuance commitment was moderate. The correlation analysis suggested that the relation between innovative and supportive culture with organizational commitment was positive and significant. Finally, public hospitals in Addis Ababa are recommended to give more emphasis on improving the innovative and supportive culture instead of bureaucratic culture as the later showed no significant effect on employee commitment. Keywords: bureaucratic culture, organizational commitment, public hospitals