Research on Enterprise Resilience under the Impact of Major Public Safety and Health Crisis Events

Abstract

After nearly three years of epidemic control, at the end of 2022, China made adjustments and optimizations to its control policies. As an important component of the service industry, the catering industry has been deeply affected at different stages of the epidemic (crisis outbreak, government control, and implementation of openness). Therefore, this article selects catering enterprises as the research object, and examines in stages how they are more resilient in the context of environmental uncertainty, in order to clarify the important factors that constitute enterprise resilience, and thus help enterprises cultivate their ability to resist crises, and provide suggestions for the high-quality development of Chinese enterprises.