Selection of IoT Platform with Multi-Criteria Analysis: Defining Criteria and Experts to Interview

Abstract

Industry 4.0 is having a great impact in all industries. This is not a unique product, but is composed of several technologies. IoT is a key intelligent factor that allows factories to act intelligently. By adding sensors and actuators to the objects, the object becomes intelligent because it can interact with people, other objects, generate data, generate transactions and react to the environment data. Currently there are very varied implementation options offered by several companies, and this imposes a new challenge to companies that want to implement IoT in their processes. The decision processes that companies must follow should not be free will or by hunches, since this contradicts a methodology and would make the decision process unrepeatable and unjustifiable. Decisions must be supported by methods that consider pros and cons of plural points of view that affect the decision process. With a wide range of IoT platforms, which are not directly comparable to each other, it seems that Multi-Criteria Decision Analysis (MCDA) can be useful to help companies make a decision on what platform to implement, depending on the circumstances prevailing in each company at the time to make the choice. This article shows the complexity of selecting an IoT platform and provides the key decision criteria that must be taken into account when evaluating IoT Platforms alternatives.