Psychosocial Factors and Their Relationship to Work Amongst Workers in the Financial Sector

Abstract

Introduction: The evolution of work characteristics and the work sector may bring physical and psychological consequences to the health of workers. Objective: To analyze the demand for control amongst workers in the financial sector. Method: This was an exploratory, cross-sectional, quantitative study, which included 39 workers from a company in the financial sector based in Sao Paulo. We used the short form of the Demand-Control-Support Questionnaire (DCSQ). Results: There was a prevalence of low demand and control amongst the 39 workers interviewed. The mean age was 30 years. The results obtained by categorization demonstrated that the coexistence of low demand and low control were present amongst the workers of this financial sector and it is known that the interaction of two factors, termed passive work and intermediate health risk, are considered to induce a decline in the general activities of an individual. Conclusion: The presence of psychosocial factors at the workplace may favor apathy at work, a lack of interest and low production.