DEVELOPMENT OF A METHODOLOGY FOR ASSESSING THE LEVEL OF SATISFACTION WITH THE QUALITY OF UNIVERSITY GRADUATES' TRAINING

Abstract

Meeting the needs of university students and employers in high quality education is the key task of a university. In order to ensure the competitiveness of the university in the educational market, it is necessary to study the requirements and the level of satisfaction with the level of competence of university graduates among trainees and employers. To assess the perceived quality of university graduates' training, a questionnaire survey methodology is proposed, which involves determining the motivation of applicants, the necessary qualities of graduates, the degree of satisfaction with the level of theoretical, practical and socio-psychological training. Basing on the formulated hypothesis, the key problems that require studying were identified. When studying the satisfaction of trainees, the satisfaction of undergraduates with the choice of their future profession, the quality of training, employment prospects, expectations in relations with employers were considered. Taking into account that employers in the region are not fully satisfied with the quality of graduates' training, the study determined the ways to fill vacancies, the level of satisfaction with various criteria for the quality of graduates' training. The assessment of employers' level of satisfaction with the quality of training at universities was carried out on the basis of determining the significance and level of satisfaction with the theoretical, practical and socio-psychological training of university graduates, as well as personal characteristics of university graduates. The study established that employers’ participation in the educational process provides enhanced training for university graduates and contributes to the growth of employers’ satisfaction.