Staff Perceptions of the Communicative Competence of Adult Persons with Intellectual Disabilities

Margaret Purcell, Irene Morris, R. McConkey
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引用次数: 57

Abstract

Communication problems appear to be a defining feature of people with severe learning disabilities. For example, nearly all attenders at a day centre in Avon were judged to have communication difficulties which required speech and language therapy (van der Gaag and Dormandy, 1993). These include problems with speech production, receptive and expressive language and with the pragmatics of communication. All three aspects contribute to a person’s communicative competence. Hence assessing this can be a complex undertaking; particularly as the context in which assessments are made can have a strong influence on the person’s behaviours (Light, 1989). Important data, specifically from personnel who regularly interact with individuals on a daily basis is therefore commonly sought from parents and direct care staff to augment assessments made by therapists. However the use of informants presupposes that they are capable of giving reliable information. Remarkably few studies have tested this. The one most pertinent to the present study is that undertaken by van der Gaag (1989a) in which she contrasted the ratings given by care staff with those of speech and language therapists on a number of communicative functions such as giving information, initiating conversation and describing feelings. Correlations between the two groups, although significant, accounted for less than 50% of the variance in the ratings and percentage agreements on specific communication functions such as describing feelings, were only around 75%. By contrast therapist-therapist agreements exceeded 90% while those between two carers were just above 70%. Likewise, Blackwell et al. (1989) found that parent carers rated the communication behav-
员工对成年智障人士沟通能力的认知
交流问题似乎是有严重学习障碍的人的一个典型特征。例如,在Avon的一个日托中心,几乎所有的参与者都被认为有沟通困难,需要言语和语言治疗(van der Gaag和Dormandy, 1993)。这些问题包括言语产生、接受和表达语言以及交际语用学方面的问题。这三个方面都有助于一个人的交际能力。因此,评估这一点可能是一项复杂的工作;特别是评估的环境对人的行为有很大的影响(Light, 1989)。因此,通常从父母和直接护理人员那里寻求重要的数据,特别是从每天与个人定期互动的人员那里获得的数据,以增强治疗师的评估。然而,使用线人的前提是他们有能力提供可靠的信息。很少有研究证实了这一点。与本研究最相关的是由van der Gaag (1989a)进行的一项研究,她对比了护理人员和语言治疗师在一些交流功能(如提供信息、发起对话和描述感受)上给出的评分。两组之间的相关性虽然显著,但在评分差异中所占的比例不到50%,而在描述感觉等特定沟通功能上的一致性百分比只有75%左右。相比之下,治疗师与治疗师之间的一致性超过90%,而两位护理人员之间的一致性仅略高于70%。同样,Blackwell等人(1989)发现,父母照顾者对沟通行为的评价为-
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