The effect of emphatic tendency levels of nurses on their conflict resolution skills

New Trends and Issues Proceedings on Advances in Pure and Applied Sciences Pub Date : 2018-09-28 DOI:10.18844/GJPAAS.V0I10.3740

S. Masat, Esra Danacı, A. Sener, Tuğba Kavalalı Erdoğan, T. Cinarli, Zeliha Koç

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引用次数: 2

Abstract

The aim is to determine the effect of nurses’ emphatic tendency levels on their conflict resolution skills. The research was carried out with the participation of 228 nurses. The data were collected using a questionnaire consisting of 25 questions, Emphatic Tendency Scale and Rahim Organizational Conflict Inventory-II. Percentage calculation, one-way analysis of variance, Kruskal–Wallis test and Mann–Whitney U test are used for evaluating the data. A statistical relationship has been found between some of the sociodemographic and occupational characteristics of the nurses and their average score in quality of working life scale and Rahim Organizational Conflict Inventory (p < 0.05). In this study, a positive, moderate relationship has been found between Emphatic Tendency Scale and Rahim Organizational Conflict Inventory, dimension of Integration (p < 0.001). It is determined that Emphatic Tendency Scale score has a direct proportion to Rahim Organizational Conflict Inventory-II, dimension of Integration.Keywords: Nurse, quality of working life, professional attitudes in nursing.

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护士强调倾向水平对其冲突解决能力的影响

目的是确定护士的强调倾向水平对他们的冲突解决能力的影响。本研究共有228名护士参与。采用25题问卷、强调倾向量表和Rahim组织冲突量表收集数据。采用百分比计算、单因素方差分析、Kruskal-Wallis检验和Mann-Whitney U检验对数据进行评价。护士的一些社会人口学特征和职业特征与其工作生活质量量表和Rahim组织冲突量表的平均得分存在统计学关系(p < 0.05)。在本研究中，强调倾向量表与Rahim组织冲突量表整合维度之间存在正向、适度的关系(p < 0.001)。结果表明，强调倾向量表得分与Rahim组织冲突量表ii的整合维度成正比。关键词:护士，工作生活质量，护理职业态度。

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New Trends and Issues Proceedings on Advances in Pure and Applied Sciences

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