The Status of Violence of Health Workers and Reasons of Violence from the Perspective of Health Workers

Nurten Terkeş, Seda Ilter, Ezgi Zorlu
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Abstract

Purpose: The aim of our study is to determine the status of violence of health workers and reasons of violence from the perspective of health workers. Methods: The sample of the study consisted of 244 healthcare workers who agreed to participate in the study. A data collection form containing personal information and opinions on violence, created by the researchers by scanning the literature, was used. The statistical analyses were conducted with the SPSS 21 package program. Results: The rate of their exposure to violence in their lifetime was 77.9%. It was determined that 91.5% of the health workers faced with oral and 6.4% with psychological. According to the results obtained in the study, the reasons for violence against the healthcare workers from the point of view of the healthcare professionals were, respectively, the impatience of the patient/patient relatives, the crowding of the hospitals, the patient/patient relatives being closed to communication. It was observed that there was a significant relationship between age, marital status and duration of employment and exposure to violence. Conclusion: It was found that most of the healthcare professionals participating in the study faced violence. Thus, it is important to take necessary measures to prevent workplace violence. For permanent solutions of violence, we also need to investigate the patients’ point of views.
从卫生工作者的角度看卫生工作者的暴力现状及暴力原因
目的:本研究旨在从卫生工作者的角度确定卫生工作者的暴力状况和暴力原因。方法:本研究的样本包括244名同意参加本研究的医护人员。研究人员通过扫描文献创建了一份包含个人信息和对暴力的看法的数据收集表。采用SPSS 21软件包进行统计分析。结果:其一生中暴力接触率为77.9%。结果表明,91.5%的卫生工作者面临口腔疾病,6.4%面临心理疾病。根据研究结果,从医护人员的角度来看,对医护人员施暴的原因分别是:病人/病人家属不耐烦、医院拥挤、病人/病人家属不愿沟通。有人指出,年龄、婚姻状况和就业时间与遭受暴力之间有重大关系。结论:研究发现,参与研究的大多数医护人员都面临暴力。因此,采取必要措施防止工作场所暴力是很重要的。为了永久解决暴力问题,我们还需要调查患者的观点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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