Reference Service Process: A Normalized Cross-Over Service Collaboration Paradigm

Abstract

The deep integration and innovation of cross-over services across the boundaries of different industries, organizations and individuals will provide developers with multidimensional, high-quality and valuable cross-over services, which has become an important innovation approach for the development of modern service industry. With the further development of this trend, services in the form of processes play an increasingly important role in the field of service computing research. However, with the rise of digitization and the escalation of cross-industry, cross-over participants face two tough questions: (l) What kind of service process can solve the complex business we face.(2) How can we access these service processes quickly and conveniently. In this paper, we propose the concept of reference service process to solve the problems above. The reference service process is a normalized cross-over service collaboration paradigm. On the one hand, reference service process of different functional topics can solve most complex businesses, eliminating the need for developers to design service processes. On the other hand, each reference service process establishes a mapping relationship with multiple general service processes, which solves the problem of selection by automatically selecting the optimal service process for developers.