{"title":"Benefits and Applications of Social Media Analytics for Citizen Relationship Management","authors":"K. Yakobi","doi":"10.34190/ecdg.19.026","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":168088,"journal":{"name":"Proceedings of the 19th European Conference on Digital Government","volume":"8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 19th European Conference on Digital Government","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.34190/ecdg.19.026","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}