User Preferences and Situational Needs of Mobile User Authentication Methods

Abstract

As it becomes commonplace to use mobile devices to store personal and sensitive data, mobile user authentication (MUA) methods have witnessed significant advancement to improve data and device security. On the other hand, traditional MUA methods such as password (or passcode) are still being widely deployed. Despite the growing body of knowledge on technical strengths and security vulnerabilities of various MUA methods, the perception of mobile users may be different, which can play a decisive role in MUA adoption. Additionally, user preferences for MUA methods may be subject to the influence of their demographic factors and device types. Furthermore, the pervasive use of mobile devices has generated many situations that create new usability and security needs of MUA methods such as support of one-handed and/or sight-free interaction. This study investigates user perception and situational needs of MUA methods using a survey questionnaire. The research findings can guide the design and selection of MUA methods.