Analysis of the E-Government Operation Services of China in the Present Situation

Abstract

In this paper, the statistic resource contains 49 organizations of e-government operation services and 52 cases offered. This paper applies ITIL framework to set down the analysis indices framework of three grades which adapts to the present situation of e-government operation services of China. Then evaluate the general situation of the present e-government operation services of China from the four aspects of organizations, services, mechanism and tendency. Finally analyze and summarize the success experiences and shortages of the e-government operation services of China, aiming to improve the success rate and satisfaction degree of the e-government projects of China, and to optimize the management system and the investment benefit of the state-owned informationized assets of China.