KEMAMPUAN DAN MOTIVASI DALAM MENINGKATKAN KINERJA PADA PEGAWAI DI KELURAHAN SEI PUTIH TIMUR 1 KECAMATAN MEDAN PETISAH MEDAN

Hanny Siagian, Rayu Sri Wahyuni
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Abstract

Urban Village has the main task of carrying out government, development and community affairs (article 4 paragraph 1 of the Republic of Indonesia Government Regulation No. 73 of 2005 concerning Urban Village). The community's demands for good public services cannot be separated from the existence of the urban village  which is very close to the local residents. The complaints that arise from local residents indicate that the service is still not satisfactory in terms of speed of completion of work in administrative matters, this is related to the ability and motivation of Human Resources (employees). Extension activities provide education in the form of lectures and discussions as well as evaluation of knowledge before and after counseling. The results of the extension activities showed that there was an increase in additional knowledge of 25.11% after the extension was carried out. It is hoped that this counseling activity can be sustainable in an effort to improve work skills and motivation to improve employee performance in providing services to the community in accordance with the duties and functions of the urban village.
城中村的主要任务是执行政府、发展和社区事务(印度尼西亚共和国2005年关于城中村的第73号政府条例第4条第1款)。社区对良好公共服务的需求离不开城中村的存在,城中村与当地居民的距离非常近。来自当地居民的投诉表明,在行政事务的完成速度方面,服务仍然不令人满意,这与人力资源(员工)的能力和积极性有关。推广活动以讲座和讨论的形式提供教育,以及在咨询前后对知识进行评估。推广活动结果表明,推广后的新增知识增加了25.11%。希望这次辅导活动能够持续下去,努力提高工作技能和动力,提高员工按照城中村的职责和功能为社区提供服务的绩效。
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