TelehealthRS project: Supporting teleconsulting with text mining to improve continuing professional development

2014 IEEE 16th International Conference on e-Health Networking, Applications and Services (Healthcom) Pub Date : 2014-10-01 DOI:10.1109/HealthCom.2014.7001901

Fábio Rafael Damasceno, Eliseo Reategui, D. Epstein, C. A. Schmitz, E. Harzheim

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引用次数: 2

Abstract

In the primary care scenario, telehealth appears as an option for continuing professional development. Questions submitted by physicians and their respective answers in the Brazilian health ministry telehealth platform were mined using a text mining tool. Graphs about the concepts present in the database were extracted using this tool, which gave a clearer view of the subjects addressed by teleconsultants. A questionnaire has been given to teleconsultants asking them about the current protocol they follow in their answering process in the TelehealthRS Project. Results showed that the graphs obtained in the mining process can make teleconsultation answering easier. A recorded interview was conducted with nine physician teleconsultants, deepening the first questionnaire topics. Their comments are now being used to guide the implementation of new features of the current Brazilian health ministry platform. This initiative should impact in the accuracy and response speed offered to professionals, improving their training and contributing to their continuing professional development.

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远程医疗服务项目:支持远程咨询和文本挖掘，以改善持续的专业发展

在初级保健方案中，远程保健似乎是继续专业发展的一种选择。医生提交的问题以及他们在巴西卫生部远程医疗平台上的回答使用文本挖掘工具进行了挖掘。使用此工具提取有关数据库中存在的概念的图表，从而更清楚地了解远程咨询师所处理的主题。已向远程咨询人员发放了一份调查表，询问他们在远程保健服务项目的回答过程中所遵循的现行协议。结果表明，在挖掘过程中得到的图可以使远程会诊答疑更加容易。对9名远程会诊医师进行了录音访谈，深化了第一次问卷调查的主题。他们的意见现在被用来指导目前巴西卫生部平台新功能的实施。这一举措将对专业人员提供的准确性和反应速度产生影响，改善他们的培训并有助于他们的持续专业发展。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2014 IEEE 16th International Conference on e-Health Networking, Applications and Services (Healthcom)

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