A Measurement Tool of End-User Computing Capability in Competency Perspective

Abstract

A measurement tool is developed to totally measure the end-user computing capability in a computing environment, and the tool provides the method and process to effectively measure it. The validity of the tool construct is presented by factor analysis through a survey measurement of 137 respondents, and a 17-item measurement tool is proposed. The application of the tool is confirmed by applying it to measuring the computing competency of the end-users in a computing environment and presenting the results for them.