Hospital Electronic Queuing Solution System

Abstract

Queuing is a major challenge for healthcare services all over the world, but particularly in developing countries. Application of queuing theory to enhance decision making to improve this problem is not commonly used by managers in developing countries in contrast to their counterparts in the developed world. In many hospitals, Patients wait for long time in the healthcare facility before they are attended to by the health personnel. This project presents the design and implementation of Automatic Hospital Queue Management System. The system operates on an input/output basis; centered on a programmed ATMEGA328p microcontroller. The system receives the input from the client on the device through the use of RFID card reader which reads the card of the patient and therefore a number will be assigned to the patient, whereby he or she will therefore proceed to the appropriate sit assigned. When a doctor is available a receptionist will therefore press the button of the next available doctor whereby this action then triggers a record of the next patient on the queue by calling it through a speaker and displaying it on the (LCD).