Research on Task Switching of Multi-skilled Employees Based on NIRS Technology

Jie Lv, Tianpeng Lu
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Abstract

In enterprise production, task similarity and switching frequency have significant effects on employees' brain cognitive load and job performance under dynamic multi task processing. In this paper, Lego car model was used to simulate the manual assembly operation, and a two factor task switching experiment of similarity and switching frequency (2×3) was carried out. The data of oxyhemoglobin (O2Hb) concentration in left and right prefrontal lobes of 36 subjects were collected by near infrared optical brain imaging equipment (NIRS). The results show that there is no significant difference in the assembly error rate and the total completion time of task similarity, but the dissimilar task will lead to a sharp increase in O2Hb and an increase in task switching reaction time (RT) compared with similar tasks. Switching frequency had significant effects on task performance and cognitive load. Low frequency switching can improve employee's brain flexibility and reduce brain fatigue caused by repeated assembly. However, task assembly error rate and cognitive load will increase significantly under high frequency switching. The results of this study provide a basis for further understanding the relationship and change of cognitive load and job performance in assembly production. It provides a theoretical scheme for enterprise managers to optimize work plan, reasonably allocate production resources and realize efficient and sustainable production.
基于近红外光谱技术的多技能员工任务切换研究
在企业生产中,在动态多任务处理下,任务相似度和切换频率对员工大脑认知负荷和工作绩效有显著影响。本文采用乐高汽车模型模拟人工装配操作,并进行了相似度和切换频率(2×3)的两因素任务切换实验。采用近红外光学脑成像仪(NIRS)采集36例受试者左右前额叶氧合血红蛋白(O2Hb)浓度数据。结果表明,任务相似的装配错误率和总完成时间没有显著差异,但任务不相似会导致O2Hb急剧增加,任务切换反应时间(RT)也会增加。切换频率对任务绩效和认知负荷有显著影响。低频切换可以提高员工的大脑灵活性,减少反复组装造成的大脑疲劳。然而,在高频率切换下,任务装配错误率和认知负荷会显著增加。本研究结果为进一步了解装配生产中认知负荷与工作绩效的关系及变化提供了基础。为企业管理者优化工作计划,合理配置生产资源,实现高效可持续生产提供了理论方案。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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