{"title":"In-House and External Secondary Data Sources for a Ministry Donor Information System","authors":"Vernon Q. Murray","doi":"10.1300/J093V03N01_06","DOIUrl":null,"url":null,"abstract":"Abstract This paper explains how basic statistics, content analysis and regression and correlation analysis may be combined to produce measures that indicate changes in donor-appeal-letter sensitivity and donor commitment over time. It also explains how donor sensitivities to certain issues may be discovered by incorporating demographic and lifestyle statistics by zip code.","PeriodicalId":109742,"journal":{"name":"Journal of Customer Service in Marketing and Management","volume":"80 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1997-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Customer Service in Marketing and Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1300/J093V03N01_06","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
Abstract This paper explains how basic statistics, content analysis and regression and correlation analysis may be combined to produce measures that indicate changes in donor-appeal-letter sensitivity and donor commitment over time. It also explains how donor sensitivities to certain issues may be discovered by incorporating demographic and lifestyle statistics by zip code.