Integrating usability engineering in the software development lifecycle based on international standards

Abstract

The integration of usability activities into software development lifecycles still remains to be a challenge. Most of the existing integration approaches appear to be on an operational level and cannot be transferred to other processes. Furthermore, UE standards and methods are hardly applied. How can organizations be supported in understanding and using this existing knowledge? The approach in this paper focuses on the constellation of standards to integrate UE and SE. Therefore, current development processes and standards will be analyzed and discussed to formulate recommendations for activities. In this manner, a toolset will be established to support the selection of suitable methods, the documentation and communication of intermediary results as well as the definition of competencies.