{"title":"Customer Experience Journey in Social Networks – Analysis of Cohorts’ Behavior","authors":"C. Ramos, Nelson Matos","doi":"10.1007/978-3-030-30938-1_93","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":403207,"journal":{"name":"INCREaSE 2019","volume":"82 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"INCREaSE 2019","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-030-30938-1_93","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}