EXPLORING SATISFACTION, MOTIVATION AND CHALLENGES OF VOLUNTEERING AMONG UNIVERSITY STUDENTS

Abstract

Students have an important role in the nation development. Their active involvement in volunteer activities indirectly help them develop their own potential while building a better society. The purpose of this study is to explore the factor of motivation, satisfaction and challenges faced by Universiti Utara Malaysia (UUM) students. A total of 276 students from School of Quantitative Sciences (SQS), UUM were the main respondents in this research. The respondents were chosen through stratified sampling. Descriptive statistics and regression were conducted to analyse the data. This study found that majority of the students had experienced involve in volunteerism. Respondent indicates that the item in understanding and social dimension most likely to motivate them to volunteer. Furthermore, the factors that significantly contribute to the overall volunteer satisfaction are smooth activities, benefits dan cooperation from all parties. Meanwhile, basic facilities, financial provision and activities are found not significant.