A Qualitative Study on Mentoring Practices and Challenges in Indonesia

Abstract

Drawing on social exchange theory, we consider mentoring in Indonesia in terms of practices and challenges. Characterized by high power distance, mentoring in Indonesia is formal, with certain performance criteria set by the organization for the selection of mentors. While the extent of formality differs depending on the organizational culture, mentoring is perceived to consist of relationship building that goes beyond a superior–subordinate relationship. Preliminary findings of this study also indicate several challenges in the mentoring relationship, one being the expectation to conform and the consequent punishment if one were to disobey orders. Another challenge is the lack of training for the mentors. Participants further noted the challenge associated with gift-giving practices whereby mentees are often obliged to give gifts to the mentors, given the high power distance context. Furthermore, obtaining continuous commitment from top leaders poses another challenge. We also discuss theoretical and practical implications of this study for mentoring, leadership and employee development, thus adding to the literature on workplace mentoring in an emerging economy.