Thomas and Kilmann Conflict Management in the Perspective of Urban Society

Abstract

Regarding conflict management, the essay offers the viewpoint of urban society. Theories based on Thomas and Kilmann in response to the features of these two components, Thomas and Kilmann offered five conflict management approaches: rivalry, cooperation, compromise, avoidance, and accommodation. In order to be effective at dispute resolution, you'll need a diverse range of skills and attributes. For the classification of conflict management techniques, a two-dimensional taxonomy was developed. When it comes to conflict resolution, there are two aspects to consider: cooperation and assertiveness. Both of these characteristics are defined by a person's attempts to satisfy the needs of others when in the middle of a disagreement.