Development of a Website: An Experience of interface with Manual Workers and Web Specialists

Abstract

The website was developed for floor layers (FL) working in very small businesses, in a perspective of knowledge management and transfer. Its content aims to reflect what is important to say or to know from the FLs perspectives. Thus, the content was developed with the FLs while the editing involved essentially website professionals. The aim of the paper is to point out challenges and difficulties met. In the first part of the results section, we first focus on the website's content development: FLs demands, particular development challenges and communication usages. The second section exposes the difficulties met in the transfer process with website professionals.