A Novel Automated Electronic Checklist for Non-Normal Event Resolution Tasks

Coen E. Linskens, Jelmer R. Reitsma, C. Borst, M. V. van Paassen, M. Mulder
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Abstract

Non-normal event resolution in-flight can be challenging on the flight crew with increased time pressure, workload, stress. Other competing tasks impose a risk on flight safety and burdens the decision-making process. Pilots rely on checklists to aid in their effort, which in its state-of-the-art form are presented on the dedicated Electronic Checklist (ECL) display for Boeing aircraft and on the Electronic Centralised Aircraft Monitor (ECAM) system for Airbus aircraft. However, human-induced errors and limitations remain prevalent. Exploring a different approach from other research efforts, this paper proposes a novel design which assumes automated checklist handling as a viable option to reduce workload durning nonnormal events. In a human-in-the-loop experiment with 12 commercial pilots, the design was compared against a reproduced Boeing 787 ECL over two scenarios. A synthetic setup was used, assuming a touch-based Boeing 737-8 flight deck combined with the Boeing 787 state-of-the-art alerting systems and displays. Results indicate significant checklist completion time reductions with the proposed design of 31.3% and 42.0% for an electrical and hydraulic failure, respectively. Experienced workload and situation awareness remained unchanged, though compressed in a shorter time frame. The novel display was positively anticipated by participants but was found to lack automation feedback.
一种用于非正常事件解决任务的新型自动电子检查表
飞行中异常事件的解决对机组人员来说是一个挑战,因为时间压力、工作量和压力都在增加。其他相互竞争的任务会给飞行安全带来风险,并给决策过程带来负担。飞行员依靠检查清单来帮助他们的工作,这些清单以最先进的形式显示在波音飞机的专用电子检查清单(ECL)显示器上,以及空中客车飞机的电子集中飞机监视器(ECAM)系统上。然而,人为的错误和限制仍然普遍存在。本文探索了一种不同于其他研究成果的方法,提出了一种新的设计,该设计假设自动检查表处理是一种可行的选择,可以减少非正常事件期间的工作量。在一项由12名商业飞行员参与的“人在环”实验中,该设计与复制的波音787 ECL在两种情况下进行了比较。采用了一种综合设置,假设波音737-8的驾驶舱采用触控式,并结合了波音787最先进的警报系统和显示器。结果表明,对于电气和液压故障,建议设计的检查表完成时间分别减少了31.3%和42.0%。经验丰富的工作量和情况感知保持不变,尽管在较短的时间内被压缩。参与者对这种新颖的展示方式有积极的期待,但发现缺乏自动化反馈。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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