Disney's Glocalization in Shanghai: the emotional branding strategy

Abstract

This paper applies the emotional branding strategy to analyze Shanghai Disneyland’s successful adaption in China. After Paris and Hong Kong Disneyland all hard to make decent profits for years, Disney executives attempted to take new branding strategy to create emotional attachments to the brand. This strategy successfully prompted Disney glocalizing its brand under a Chinese cultural context. The adaption process of Shanghai Disneyland will be analyzed by using the framework of four antecedents for creating emotional attachments for brands: Sentimentality and emotional memory; Socialization; User-derived benefits; Traditional customer outcome.