Interpretable Process Mining Opportunities and Challenges

Abstract

Process mining is an area that seeks to extract insights from event logs obtained from work performed by information systems. Although there has already been significant improvement over techniques developed for predictive process mining, the trend is towards interpreting the details of the business process to make better decisions. Recent studies point to the need to interpret the results obtained with such techniques. This poster aims to show research opportunities and challenges encountered in an exploratory review conducted as part of the author’s doctoral project.