Factors Influencing Government Employees To Adopt E-Government Innovation: Systematic Literature Review

Abstract

Innovation is a constant theme of Government and reforming the government sector and transforming it into a digital public sector is efficient, effective, accountability, transparency, communication, access to stakeholder information, and it is necessary to improve the legitimacy of the social value creation process. E-government is a means by which existing processes need to be revisited and organizational behavior changed to provide public services more efficiently. E-government cannot succeed except civil servants appreciate and hire e-government. This study uses literature search methodologies to explore the factors that affect e-government innovations from a civil servant perspective. In this survey, the researcher proposes three main domains that influence civil servants in adopting e-government innovations, namely the Organizational dimension, Technological Dimension, and Individual Dimension, with each factor in it also This research produces a conceptual model that can be used in further research.