Trust Development in virtual teams to implement global software development (GSD): A structured approach to overcome communication barriers

Abstract

Global software development is increasingly used in organizations where specialized skills are required to address specialized software development and support. The Global software development industry is such business that has had a huge impact over the last several years, demanding expert resources and their timely availability whenever and wherever needed. This dependence on software engineering has led to the transformation of the way the softwares are being developed today. Project team members from different geographical locations and cultures are involved in software development and getting many benefits include cost advantage, time, risk, productivity and 24/7 development. Communication and collaboration are the key technologies used in Global software development. These tools have their inherent problems and gray areas on which further research is required. These technologies must ensure the availability of sufficient resources, Project management needs to monitor project progress and status reports, planned milestones that must be understood and agreed among all team members and a refined high-performance process of Global Software development without unnecessary project activities that creates delays in the project. In this paper several communication barriers have been addressed that lead to project failure. The need to use faster, cheaper and cost effective means of communication tools has exerted a lot of pressure on software professionals to cater to the demand of the global world.