{"title":"Beyond technology: management expert system projects at American Express Company","authors":"N. Goldsmith","doi":"10.1109/MESPP.1990.122681","DOIUrl":null,"url":null,"abstract":"At American Express Company, success with emerging technologies is viewed as primarily a management not a technology issue. A panel has been formed to examine the characteristics of successfully implemented innovations, the process of innovation, and the facilitators and inhibitors to innovation.<<ETX>>","PeriodicalId":232478,"journal":{"name":"Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects","volume":"3 8","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1990-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings [1990] IEEE Conference on Managing Expert System Programs and Projects","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/MESPP.1990.122681","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
At American Express Company, success with emerging technologies is viewed as primarily a management not a technology issue. A panel has been formed to examine the characteristics of successfully implemented innovations, the process of innovation, and the facilitators and inhibitors to innovation.<>