Measuring the Success of a Project ECHO Implementation: Results from an International e-Delphi Study.

Perrin Moss, Nicole Hartley, Dana Newcomb, Trevor Russell
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Abstract

There is an increasing global need for organisations to utilise high-quality telementoring models to support workforce development and mentorship. Project ECHO is a validated telementoring model that has been adopted by over 700 organisations globally across multiple sectors. To date there is no consolidated list of success indicators by which organisational teams can assess or benchmark their implementation of Project ECHO across sectors. An e-Delphi methodology was adopted to facilitate a comprehensive means of identifying indicators that could be used to assess the implementations of Project ECHO globally. This paper presents a consolidated framework of indicators that support teams to assess their implementation of Project ECHO. These indicators have been derived by an international panel of experts across the healthcare, education, and university sectors. The final framework identified 54 distinct indicators across four domains: (1) spoke participant engagement, (2) ECHO Hub/teleECHO Network design and operation, (3) ECHO Hub team engagement and (4) Local Impact. This paper highlights that Project ECHO implementation indicators can vary between being dynamic, static, and iterative, depending on the phase of implementation. These findings are significant because they are generalisable to any organisation/sector implementing Project ECHO or similar telementoring models.

Supplementary information: The online version contains supplementary material available at 10.1007/s43477-022-00050-7.

Abstract Image

衡量 ECHO 项目实施的成功程度:国际电子德尔菲研究的结果。
全球范围内,越来越多的组织需要利用高质量的辅导模式来支持员工队伍的发展和指导。ECHO 项目是一种经过验证的辅导模式,已被全球多个行业的 700 多家机构采用。迄今为止,还没有一份综合的成功指标清单,可供组织团队评估或衡量其在各部门实施 "人道项目 "的情况。我们采用了一种电子德尔菲方法,以促进全面确定可用于评估 "人道项目 "全球实施情况的指标。本文提出了一个综合指标框架,以支持各团队评估其 "人道项目 "的实施情况。这些指标由医疗保健、教育和大学领域的国际专家小组制定。最终框架确定了四个领域的 54 个不同指标:(1) 轮辐参与者的参与,(2) ECHO Hub/teleECHO 网络的设计和运行,(3) ECHO Hub 团队的参与,以及 (4) 当地影响。本文强调,根据实施阶段的不同,"人道项目 "的实施指标可以是动态的、静态的和迭代的。这些发现具有重要意义,因为它们适用于任何实施 "人道项目 "或类似辅导模式的组织/部门:在线版本包含补充材料,可查阅 10.1007/s43477-022-00050-7。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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