Mark his motives: A motivational attribution perspective on observer responses to peer helping behaviors.

IF 1.7 4区 医学 Q3 PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH
Di Zhu, Xiaoming Tian, Rui Li
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引用次数: 0

Abstract

Background: Mutual help among members is critical to the accomplishment of complex tasks in an organization. Helping behaviors are infectious, and employees learn to imitate their coworkers' helping behaviors through observation. However, whether coworker helping triggers imitation learning depends on observers' motivational attributions for coworker helping behaviors to some extent.

Objective: Based on attribution theory and approach-avoidance framework, this research explored the approach and avoidance-oriented emotional and behavioral consequences of observers' prosocial and impression management motivational attributions of coworker helping behavior.

Methods: An experimental study with 178 participants and a field study with 259 employees was conducted.

Results: The results revealed that observers attribute coworkers' helpfulness to prosocial motivation, which elicited observers' approach-oriented emotions (i.e., positive empathy) and behaviors (i.e., helping behavior) and reduced coworker exclusion, while impression-management motivation elicited observers' avoidance-oriented emotions (i.e., disgust) and behaviors (i.e., coworker exclusion) and reduced helping behavior.

Conclusion: The results suggest that prosocial motivational attributions and impression management motivational attributions are key factors in determining whether observers have approach- or avoidance-oriented emotions and behaviors toward coworker helping. Accordingly, individual employees and managers should focus on employees' motivation to help others in order to promote mutual support and harmony in the workplace.

标记他的动机:观察者对同伴帮助行为反应的动机归因视角。
背景:成员之间的互助对于完成组织中的复杂任务至关重要。帮助行为具有感染力,员工通过观察学会模仿同事的帮助行为。然而,同事的帮助是否会引发模仿学习,在一定程度上取决于观察者对同事帮助行为的动机归因。目的:基于归因理论和方法-回避框架,探讨观察者对同事帮助行为的亲社会和印象管理动机归因的方法和回避导向的情绪和行为后果。方法:对178名参与者进行了实验研究,对259名员工进行了实地研究。结果:观察者将同事的乐于助人归因于亲社会动机,这引发了观察者的方法导向情绪(即积极移情)和行为(即帮助行为),并减少了同事的排斥,而印象管理动机引发观察者的回避导向情绪(即厌恶)和行为(即同事排斥),并减少了帮助行为。结论:研究结果表明,亲社会动机归因和印象管理动机归因是决定观察者对同事帮助是否具有接近或回避导向的情绪和行为的关键因素。因此,员工和管理者应关注员工帮助他人的动机,以促进工作场所的相互支持和和谐。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Work-A Journal of Prevention Assessment & Rehabilitation
Work-A Journal of Prevention Assessment & Rehabilitation PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH-
CiteScore
3.00
自引率
30.40%
发文量
739
期刊介绍: WORK: A Journal of Prevention, Assessment & Rehabilitation is an interdisciplinary, international journal which publishes high quality peer-reviewed manuscripts covering the entire scope of the occupation of work. The journal''s subtitle has been deliberately laid out: The first goal is the prevention of illness, injury, and disability. When this goal is not achievable, the attention focuses on assessment to design client-centered intervention, rehabilitation, treatment, or controls that use scientific evidence to support best practice.
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