Journal of Hospitality and Tourism Insights

Creating exceptional guest experiences: the role of engagement and relationship building in hospitality

Pub Date : 2024-09-02 DOI: 10.1108/jhti-04-2024-0318 Maraj Rahman Sofi, Irfan Bashir, Ahmed Abdulaziz Alshiha, Emad Mohammed Alnasser, Sultan Mohammed Alkhozaim

Hospitality in healthcare: the impacts of utilitarian and hedonic value perceptions on behavioral intentions in the context of medical hotels

Pub Date : 2024-04-24 DOI: 10.1108/jhti-10-2023-0744 Suja Chaulagain

Empowering employees, empowering the environment: green HRM’s journey to happiness, resilience and feedback seeking

Pub Date : 2024-04-18 DOI: 10.1108/jhti-11-2023-0800 P. Arun Kumar, S. Nivethitha, Lavanya Vilvanathan