Journal of Service Management Research

Business Solutions in the B2B World - A Systematic Literature Review

Pub Date : 2021-08-27 DOI: 10.15358/2511-8676-2021-3-176 Rodi Akalan

Value Co-Creation and Co-Destruction in Health Care: Analyzing Citizenship and Dysfunctional Patient Behavior in Nurse-Patient Encounters

Pub Date : 2021-08-27 DOI: 10.15358/2511-8676-2021-3-196 J. Hendricks, G. Schmitz, Zelal Ates, M. Büttgen

Transitioning to Platform-based Services and Business Models in a B2B Environment

Pub Date : 2021-08-27 DOI: 10.15358/2511-8676-2021-3-143 Martin Matzner, Tobias Pauli, E. Marx, Jürgen Anke, J. Poeppelbuss, E. Fielt, S. Gregor, Ruonan Sun, K. Hydle, T. Aas, M. Aanestad, J. Gordijn, F. Kaya, Andrea Wieringa