How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure

已完结 10 由初发布于 2026/10/28 16:48:02

DOI:10.1108/ijchm-02-2022-0155
文献类型：期刊论文
补充材料：只需要正文
文献链接：https://doi.org/10.1108/ijchm-02-2022-0155

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Abstract： Purpose The purpose of this study is to examine the mediating effect of psychological well-being between organizational dehumanization and two outcome variables: service recovery performanc

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