Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
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由 张777粒粒 发布于 2026/8/12 12:06:33
DOI:10.1016/j.jretconser.2023.103417
文献类型：期刊论文
补充材料：只需要正文
文献链接：https://doi.org/10.1016/j.chb.2022.107485
文献类型：期刊论文
补充材料：只需要正文
文献链接：https://doi.org/10.1016/j.chb.2022.107485
Elsevier
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