EXPRESS: Revealing and Mitigating Racial Bias and Discrimination in Financial Services

已完结 10 由張发布于 2025/5/27 21:52:21

DOI:10.1177/00222437231176470
作者：Maura L. Scott,?Sterling A. Bone,?Glenn L. Christensen,?Anneliese Lederer,?Martin Mende,?Brandon G. Christensen,?Marina Cozac
文献类型：期刊论文
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Abstract：Three field studies and a laboratory experiment reveal racial discrimination in financial loan services. The results show that (a) service employees provide Black (vs. White) customers with

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