希望、宽容和同理心:员工在数字化工作场所使用人工智能聊天机器人时的情绪

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DOI:10.1108/itp-04-2021-0328
作者：Lorentsa Gkinko,?Amany R. Elbanna
文献类型：期刊论文
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Abstract：PurposeInformation Systems research on emotions in relation to using technology largely holds essentialist assumptions about emotions, focuses on negative emotions and treats technology as a

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