在线评论驱动的服务设计 Kano-QFD 方法

已完结 10 由 CHLOE 发布于 2024/11/29 16:31:17

DOI:10.1109/TEM.2024.3387579
作者：Chen Chen;Chenxi Zhang;Zeshui Xu
文献类型：期刊论文
补充材料：只需要正文

Institute of Electrical and Electronics Engineers (IEEE)

Abstract：As customer demands continue to evolve, service quality has become increasingly important for service providers. In response, service providers have become more focused on service design and

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