DOI:10.1002/MAR.20914
作者:J. A. G. Folse,?McDowell Porter,?Mousumi Bose Godbole,?K. Reynolds
文献类型:期刊论文
补充材料:只需要正文
文献链接:
https://doi.org/10.1002/MAR.20914
备注:Folse, J. A. G., Porter, M., III, Godbole, M. B., & Reynolds, K. E. (2016). The effects of negatively valenced emotional expressions in online reviews on the reviewer, the review, and the product. Psychology and Marketing, 33(9), 747-760.